Building management

How do I know which sprinkler system is right for my building?

We recommend getting in touch with our team for general advice on the best sprinkler system for your property; however, we can’t give you a definitive answer without first inspecting the site. You can review our Services page for broad descriptions on a range of fire suppression systems or contact us on 1300 005 015 to organise a site assessment.

Am I required to have an evacuation diagram in my building?

It is the responsibility of Employers to ensure staff are safe in their workplace. This extends to contractors, visitors and customers attending the place of business. In an emergency, the need to safely evacuate people relies solely on the Employer to provide a safe evacuation from the building to a designated area. An Evacuation Plan should be visible throughout the building, most commonly, in the path of travel towards an emergency exit door.

What is a Block Plan, and where should it be located?

A Block Plan displays the locations of the fixed fire equipment within a building. There are typically two types of Block Plans - a Sprinkler Block Plan and a Hydrant System Block Plan.

Sprinkler Block Plan

Australian Standards (AS) 2118 require that a Block Plan be installed at the sprinkler control and test valve assembly. The Sprinkler Block Plan displays the location of the sprinkler isolation and test valves and any other information required in an emergency.

The Hydrant block plan

Australian Standards 2419 require that a Block Plan be installed at the main booster connection at the front of the building. The Block Plan identifies all hydrants, including the booster system, onsite and any isolation valves installed.

If you require a Block Plan, contact our Service Department on 1300 005 015 for further information.

What do I do if I believe the fire prevention services in my building are incorrect?

If you’re unsure if all the Essential Safety Measures are being maintained, contact our Service Department on 1300 005 015 for an inspection. We can tailor a service package to meet your needs.

Where are the Essential Services Logbooks kept at my site/building?

All service logbooks should be kept in a designated Essential Services Logbook Cabinet at each testing area. For example, the sprinkler logbook should be kept with the sprinkler system.

Essential safety measures

What are Essential Safety Measures (ESM)?

Essential Safety Measures may include:

• Mechanical services (including air handling units)

• Exit, smoke and fire doors

• Emergency lifts

• Exit signs

• Fire equipment

• Fire Indicator Panel or control equipment

• Fire-rated building materials (installed during construction)

• Fire isolated passageways and paths of travel

• Smoke alarms or smoke detection systems

• Sprinkler and hydrant systems including pumps/boosters

Do I need to maintain my building’s Essential Safety Measures (ESM)?

When the construction of a Class 2-9 building is complete, owners are responsible for ensuring that its safety features are maintained regularly. The building’s Certificate of Occupancy outlines which ESMs require maintenance, including the frequency and detail of servicing.

If you’re unsure of what ESMs require maintenance in your building, contact Jetfire to arrange a site inspection and quote.


How often should I test my fire hydrants?

Like fire extinguishers, fire hydrants need to be tested every 6-months. Water flow is tested annually to ensure it meets the required standards, and the hydrant system is pressure tested every 5-years to check for leaks.

A hose reel in my building is leaking – what should I do?

If you notice a hose reel leak, contact our Service Department on 1300 005 015 and we’ll send a technician to investigate the issue. If we cannot fix the hose reel while onsite, we’ll supply a quote to repair or replace it.


Who do I call if I have an after-hours emergency?

If you have an after-hours emergency that requires a technician, you can contact us 24/7 on 1300 005 015. If a fire or emergency situation requires the attendance of the Fire Brigade, Ambulance or Police, please phone 000 immediately.

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